Frequently Asked Questions | Optimal Health Members
Frequently Asked Questions

Answers Before You Book

Common questions about visiting Optimal Health Members, plus a deep-dive on SoftWave TRT. Don't see your question? Just give us a call.

Getting Started

General & New Patient Questions

Do I need a referral to see the chiropractor?

No referral is required. You can book a consultation directly, and the team will build a personalized treatment plan after your initial evaluation.

Do you accept health insurance?

Optimal Health Members does not bill insurance companies and our services are not covered by regular health insurance. We are an out of network practitioner office. If you were injured in a car accident, we do accept personal injury liens once we speak with your attorney.

Do you accept personal injury cases?

Yes. Optimal Health Members treats patients recovering from car accidents and slip and fall injuries, and can work directly with your case as part of your recovery plan.

How do I book an appointment?

Call (702) 541-9060 or use the Book Now button on the site. New patients can ask about the current new patient offer when scheduling.

What should I expect at my first visit?

Your first visit includes a thorough evaluation of your condition, health history, and goals. Dr. Colgin uses this to recommend the specific treatments, like chiropractic, SoftWave, or laser therapy, that fit your needs.

Can I combine chiropractic care with SoftWave, laser, or other treatments?

Yes. Many patients get the best results from a combined plan. Dr. Colgin will recommend which treatments to pair based on your specific condition.

The Deep Dive

SoftWave TRT: Everything You Want to Know

We get a lot of questions about our SoftWave Tissue Regeneration Technology. Here's the full breakdown.

What conditions can be treated with SoftWave?

SoftWave therapy can successfully address acute and chronic musculoskeletal injuries related to the knee, heel, foot, ankle, hamstring, back, pelvis, neck, shoulder, elbow, wrist, and hand. Research has also shown promising results for sexual health, cosmetics, and wound healing.

What does a SoftWave therapy procedure look like?

Dr. Colgin or a team member applies a gel to the treatment area, then gently applies the SoftWave TRT applicator to the skin. You'll hear a clicking sound as Dr. Colgin moves around the area, and you'll communicate throughout to identify treatment areas and monitor progress.

Are there any restrictions right after treatment?

It's best to follow Dr. Colgin's instructions, and you should not take pain medicine or engage in activities that would aggravate the injured area.

Can SoftWave therapy be used in conjunction with other treatments?

Yes. SoftWave is effective on its own, but it can be even more effective when combined with other therapies, including non-surgical spinal decompression, laser therapy, physical therapy, chiropractic, massage, and soft tissue mobilization.

Are there any side effects associated with SoftWave therapy?

Patients may experience mild discomfort or soreness shortly after treatment, but typically don't report treatment pain.

Is SoftWave therapy covered by insurance?

At this time, insurance does not pay for this treatment, or it is classified as non-reimbursable by health insurance.

How long does SoftWave therapy take to show improvement?

Often immediately, though the best outcomes typically occur roughly 6 to 12 weeks after the last treatment.

How long is a SoftWave therapy treatment?

Each session takes only 5 to 15 minutes and is typically recommended once or twice a week for 3 to 5 weeks. Every condition is unique and may require more or less treatment time, and most patients notice improvement after the first session.

Who performs SoftWave TRT?

SoftWave therapy can be performed by anyone in the practice who has been properly trained by SoftWave TRT. Currently, Dr. Colgin is the provider of SoftWave TRT at Optimal Health Members.

Is SoftWave TRT painful?

Patients may experience mild discomfort or soreness shortly after treatment, but typically don't complain of treatment pain.

Is SoftWave TRT better than other ESWT devices on the market?

The SoftWave TRT device has a wider and deeper therapeutic energy zone than other devices on the market, which results in greater healing since the energy spreads over a larger, deeper area.

Is SoftWave TRT effective?

SoftWave therapy has been shown to be very effective at treating multiple conditions. Depending on the treatment type, studies show success rates of up to 99%.

What is SoftWave TRT's intended use?

SoftWave TRT is an alternative to drugs and surgery for treating painful musculoskeletal and soft tissue conditions.

Is SoftWave TRT FDA approved?

SoftWave TRT is FDA 510(k) cleared for activation of connective tissue, treatment of chronic diabetic foot ulcers, and treatment of acute second-degree burns, as well as pain reduction and improved blood supply.

What makes SoftWave therapy different from shockwave therapy?

SoftWave applies short, frequent, high-intensity bursts of mechanical energy into injured or inflamed soft tissue. SoftWave is currently the only company offering unfocused true shock wave technology, giving it a wider and deeper therapeutic energy zone than other ESWT devices.

What is Stemwave therapy?

Stemwave therapy is a phrase commonly used by SoftWave TRT providers that typically refers to extracorporeal shock wave therapy using a SoftWave TRT device. The terms are often used interchangeably.

Is shockwave therapy new?

No. Shockwave therapy has been around for a while. It's the standard of care for soft tissue injuries in Europe and has been a non-surgical option in the U.S. for over 20 years.

What is SoftWave TRT?

SoftWave TRT stands for SoftWave Tissue Regeneration Technologies, the only company offering unfocused true shock wave technology in their devices.

What is Extracorporeal Shock Wave Therapy (ESWT)?

Extracorporeal shock wave therapy is a non-surgical, non-invasive treatment for soft tissue, bone, heel, and joint pain that uses shock waves to stimulate cells and promote healing.

Still Have Questions?

Our team is happy to help. Call us or book your consultation today.